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Terms and Conditions...
Even though we have yet to have any sort of dispute and we pride ourselves on
being very flexible and non-officious offering a small but very personal service,
we thought it prudent to clarify the terms of our service.
Each car will be fully cleaned, polished and valeted prior to leaving our
premises and travelling to the pick-up address. Though we will use any available
spare time prior to departing for the church to clean off the worse of the fresh
dirt and flies, we cannot guarantee that the car will be 100% perfectly clean if
the distance travelled from our premises is great, the weather bad or the road
mucky or wet.
It is the responsibility of the client to verify that the published details,
dates, times and addresses are correct on the "Confirmation" form.
The booking is accepted based on the times and itinerary stated.
Cars and dates will only be reserved for 14 days from first contact unless due
deposit, per car, is paid.
Bookings are not "confirmed" until the due deposit has been paid.
The deposit is non-refundable.
The full outstanding balance must be received at least 28 days prior to
the hire date for payments by cheque, or 7 days for cash payments to guarantee
availability on the day.
Cancellations must be made in writing no later than 21 days prior to the
wedding. The full outstanding balance is payable if a cancellation is received
within 21 days of the hire date.
In the unlikely event that we are unable to complete the booking for reasons
beyond our control, an alternative car may be offered or refund (minus actual
costs) given. Beyond this we will not be liable.
In the unlikely event that the car "failed to proceed" (broke-down) on the
day, depending on timing, etc, we would 1. Attempt to get another "Wedding" car
to the location as soon as possible or 2. In a real dire emergency we would
offer you a refund if you felt unhappy about the situation or our efforts to
resolve it. Note: The amount refunded would be 100% of the total fee minus our
actual costs.
Every care is taken to maintain these elderly vehicles in first class
condition, but in the unlikely event that the car booked is unable to complete
the engagement owing to mechanical failure, accident or any other cause
whatsoever, then, whilst we will endeavour to provide a satisfactory alternative
and/or return any prepaid deposits or hire charges, no liability will be accepted
by us for any consequential loss.
Although we will endeavour to meet deadlines we accept no responsibility for
any delays, however caused.
No responsibility will be accepted for restrictions relating to vehicle
access at any location.
The client is responsible for the conduct of all passengers.
The driver may refuse to transport passengers of luggage if the vehicle is
overloaded. Although a number of our cars have large boots, we find it advisable
to let friends or family transport your luggage and belongings to the venues, the
event you do use your chosen wedding car, it will be your responsibility for
remembering these items.
In the event of inclement weather, we hold no responsibility to any damage
caused by this.
The driver may terminate the booking if the client or passengers cause
excessive delays, are disorderly or, in the drivers judgement, are unfit to
travel.
Bookings are accepted only on the understanding that the hirer understands and
accepts the above terms and conditions and payment of the deposit signifies such
acceptance. |
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